Responsible Gaming

Our Commitment to Responsible Gaming

At Trenquix, we are committed to providing a safe, fair, and enjoyable gaming environment for all our guests. We believe in promoting responsible gaming practices and ensuring that gaming activities remain a form of entertainment.

Responsible Gaming Guidelines

• Set personal limits for time and money spent on gaming activities
• Only gamble with money you can afford to lose
• Never chase losses or borrow money to gamble
• Take regular breaks from gaming activities
• Don't gamble under the influence of alcohol or when emotionally distressed

Support Services

We provide various support services for guests who may need assistance:

• 24/7 confidential helpline
• Self-exclusion programs
• Professional counseling services
• Educational resources and materials
• Trained staff to assist with responsible gaming concerns

Age Restrictions

All guests must be of legal gambling age to participate in any gaming activities. Valid identification is required and will be verified upon entry to gaming areas.

Getting Help

If you or someone you know needs support with gambling-related issues, please contact our responsible gaming team:

• Helpline: 1-800-GAMING-HELP
• Email: [email protected]
• Visit our responsible gaming desk at any of our properties