Terms & Conditions

Please read these terms carefully before using our services.

Acceptance of Terms

By accessing and using Trenquix's services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

Reservations and Bookings

When making a reservation:

  • All bookings are subject to availability
  • Valid credit card information is required for confirmation
  • Rates are quoted in the local currency and subject to applicable taxes
  • Special requests are subject to availability and cannot be guaranteed
  • Age restrictions may apply for certain services

Cancellation Policy

Our cancellation policy includes:

  • Free cancellation up to 48 hours before check-in
  • Cancellations within 48 hours may incur a one-night charge
  • No-shows will be charged the full amount of the reservation
  • Special event bookings may have different cancellation terms

Guest Responsibilities

As our guest, you agree to:

  • Provide accurate personal information
  • Comply with hotel policies and regulations
  • Respect other guests and staff members
  • Take responsibility for any damage caused during your stay
  • Follow check-in and check-out procedures

Liability

Trenquix's liability is limited to:

  • Direct damages proven to be caused by our negligence
  • The amount paid for the specific service in question
  • Exclusion of liability for force majeure events
  • No liability for loss or damage to personal belongings

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modifications.

Contact Information

For questions about these terms, please contact us:

  • Email: [email protected]
  • Phone: +1 (555) 123-4567
  • Address: 123 Luxury Avenue, Resort City, RC 12345